Customer Service

We want you to be completely satisfied with your purchase. Here is how we handle refunds, complaints, and billing.

Refund Policy and Guarantee

Every purchase is backed by a 30-day money-back guarantee. If you are not satisfied for any reason, email support@TheWillCreator.com within 30 days and we will refund your money.

If any document we generate is incorrect because of a mistake on our part, contact us and we will correct it or refund you — whichever you prefer.

Complaint Policy

If you have an issue with any of our documents, or with the service you received, email us at support@TheWillCreator.com. We will investigate your complaint and respond within 24 hours.

Credit Card Billing

Your card is charged by FunPokes Inc., our parent company, so that is the name that will appear on your statement. If you are overcharged for any reason, email us and we will resolve it as quickly as possible.

Still have a question? See our Help page, or view our prices.